Oh, oh, and oh…

When we bring up the subject of sales and use taxes to prospective clients, the top three responses we get are:
“Oh, we don’t have to collect sales tax.”
“Oh, we have that handled.”
“Oh, our accounting firm does that.”

Oh, oh, oh. Zero, zero, zero.
Add that up, and that’s the level of improvement these companies can expect to see. Which is a shame, because most of those companies aren’t aware of all the purchase transactions in which they may be exempt. They probably set up their accounting controls and processes years ago, and the landscape has changed.
A good accountant, good CPA, has to focus on the big picture. Paying attention to the stuff we’re looking at probably means missing something important elsewhere.